Total Health Care Solutions - bringing health care to people from all walks of life.|info@totalhealthcare-solutions.co.uk
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About Us2019-12-01T20:51:36+00:00
Unlike many other care providers, Total Healthcare Solutions is a family run business managed by experienced healthcare professionals.  We deliver bespoke healthcare services to clients in their own homes and healthcare establishments throughout the UK. We also recruit the frontline staff to deliver services within a variety of healthcare settings.

Our high quality, bespoke care services are delivered to adults, children and young people with varying conditions including personal healthcare, learning disabilities and mental health requirements.

We operate throughout the Midlands in NHS hospitals, nursing homes as well as delivering care to private clients in their own homes.

Our service is based on working with our clients to provide quality staff who meet their needs, whether those needs be for one off cover or for innovative national projects, we will help you find the most cost effective healthcare solution.

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At Total Healthcare Solutions our priority will always be our commitment to satisfying our customers, respecting their dignity and choices about how they want to receive care and support. We will always look at the person as a whole and what’s important to them in their life, not just their care.

As a result of this our main objectives are:

  • Protect the physical and emotional welfare of the clients using our service.
  • Provide a high quality responsive service to enable and assist clients to retain as much independence as possible in order to remain at home.
  • Provide a service which reflects the diversity of our local community.
  • Provide the service in an open and honest way that the assessed needs, wishes, privacy and dignity of our clients are respected.
  • Ensure that the needs of the clients are paramount with regard to any decisions or activities affecting our clients care.
  • Recognise the role of Care Workers as an integral part of our service and encourage and promote their contribution.
  • Provide services that meet and exceed the National Minimum Standards.
At Total Healthcare Solutions we are committed to providing a high quality service. During your time with us you will have regular telephone contact, regular reviews and continuous support. We believe communication is the key to providing a good service. In addition to this, annual questionnaires are sent to you as your opinion matters to us. We believe that quality can only be achieved on continuous improvement through self critical assessment by those in the best position to judge. The results of our Quality Assurance activity is collated and then fed back into the next year’s business plan.

Our office team are scrupulous where quality assurance is concerned. Care workers also form part of this process and regular supervision and appraisals allow their feedback and comments to be heard.

Total Healthcare Solutions provides high quality Nurses, Healthcare Assistants and other healthcare professionals to both the NHS and private sector including private hospitals, care homes and home care. Led by highly qualified and committed professionals, we are totally committed to providing the best possible service at the best possible value.